IMPORTANT UPDATE FOR ALL OUR PERSONAL ONLINE CUSTOMERS

While we are truly appreciative and humbled by your overwhelming support during these times, it has created a large backlog of orders which, added to the short staffing created by COVID-19 and delays at the supplier end, has resulted in wait times of 5-6 weeks and delays in responding to your phone calls and emails. We are working to reduce these wait times significantly but in the meantime we would like you to adhere to the following guidelines:

If your order is for pickup and the title(s) was showing as in stock on our website, you can call or email to confirm that it is ready for pickup or you will get a notification to that effect.

If your order is for ship and one or more of the titles was showing as in stock, you can also call or email if you would like to pickup those titles in advance of us receiving the complete order.

If one or more of your titles is showing as having to be ordered, please expect a 5-6 week delay before you hear from us that it is ready to ship. Nevertheless, if you have any questions, problems or issues regarding your order or payment or need any clarification or changes to your order, we are happy to hear from you and we will respond as quickly as possible.

These guidelines will help to speed up things at our end and enable you to get a quicker response from us.
WE ARE OPEN FOR PICKUP, DELIVERY  AND TO RECEIVE PHONE CALLS  MONDAYS - FRIDAYS NOON - 6.00PM